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Consumer enquiries

Consumer Details
Complaint Details

Please note that our Consumer Care Representative will contact you once your details have been submitted.

British American Tobacco South Africa greatly appreciates your feedback.

I, as an adult tobacco user, hereby grant permission for my name to be added to the database of British American Tobacco South Africa with the understanding that my details will be used for statistical and communication purposes only. As such, my personal information will not be shared with any third parties for commercial purposes without my prior consent. I acknowledge that I have the right to consult or update my details and rectify any information therein.
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